Privacy Policy
Introduction
Welcome to Erne Vale Chocolates. Your privacy and trust are important to us. This Privacy Policy provides information about the personal data that Erne Vale Chocolates collects, and the ways in which it is used and shared. By using our website, you agree to the collection and use of information in accordance with this policy.
Data Collection
Erne Vale Chocolates collects various types of personal information for online orders and to improve user experience. This includes:
Customer Information for Orders: Name, address, phone number, email address, and payment information processed via Stripe for the purpose of order fulfillment.
Website Usage Information: Collected via Google Analytics, including location, website use, and overarching demographic information to enhance our marketing efforts and customer service.
Use of Data
The data we collect is used in various ways:
– To fulfill your orders and provide customer service.
– To improve our website and offerings based on user interactions.
– For marketing purposes to inform you of new products, special offers, and other information we think you may find interesting.
Sharing of Data
Your personal information may be shared with third-party services to assist in fulfilling orders, conducting marketing activities, and improving our services. These parties include Stripe, Mailpoet, Google Analytics, Google Search Console, and Wordfence Security. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Data Security
We leverage Wordfence Security to protect our website and your data from harmful attacks. Protecting your data is a priority for us, and we strive to use commercially acceptable means to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
User Rights
You have the right to request the removal of your personal data from our systems at any time, with no questions asked. To exercise this right, please send an email to [email protected] with your request.
Cookies and Tracking
We use cookies primarily for Google Analytics to understand how you interact with our website. These cookies help us gather information about your use of our website, allowing us to improve our services and provide you with a better experience.
Contact Us
For any questions or concerns regarding this privacy policy or our treatment of your personal data, please contact us at [email protected].
Changes to This Privacy Policy
Erne Vale Chocolates reserves the right to update this privacy policy at any time. When we do, we will post a notification on our website. You are advised to review this Privacy Policy periodically for any changes.
